Terms and Conditions 購物需知

All orders are dispatched from our studio in Sydney, and will be shipped within 1 – 2 business days by Australia Post with tracking number.

We ship to most postcodes in Australia and worldwide. If we cannot fulfil your order due to your postcode, you will receive an email for a refund.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery
  • Any item that is customised